Privacy Policy

Spiffy Cleaning Services is committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to protect it. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We take your privacy seriously and work hard to provide all visitors and users of Spiffy Cleaning Services with a safe and secure online experience.


1. Information We Collect

We collect the following types of personal information when you interact with our remote cleaning services:

Personal Details:

  • Name, email address, phone number, and home address or service location (if applicable).

Service Inquiry Details:

  • Information related to your cleaning service requests, including project specifications, scheduling preferences, and any special instructions.

Payment Information:

  • Payment details are processed securely through third-party payment processors and are not stored directly by Spiffy Cleaning Services.

Technical Information:

  • IP address, browser type, device information, and cookie data when you visit our website.


2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and process service requests.

  • Schedule and confirm remote cleaning appointments.

  • Communicate important updates, such as service reminders or changes.

  • Improve our services and customer experience.

  • Send necessary transactional communications (e.g., confirmations, invoices, receipts).


3. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Data is securely stored in our database and is protected by industry-standard security protocols.


4. Cookies and Analytics

Cookies: Spiffy Cleaning Services may use cookies to enhance your experience on our website. These cookies help us remember your preferences and understand your use of our site. You can manage or disable cookies in your browser settings.

Analytics: We use Google Analytics to track and analyze website traffic and usage patterns. This information is collected anonymously and does not identify individual users. We do not allow Google to attempt to identify visitors to our site.


5. Data Security

We employ a variety of security measures to protect your personal information, including:

  • Encryption: All sensitive data is encrypted both in transit and at rest.

  • Access Control: Only authorized personnel have access to personal information.

  • Secure Hosting: Data is stored on secure servers with regular vulnerability testing.


6. Sharing Your Information

We do not share your personal information with third parties except as necessary to provide our services (e.g., payment processing) or comply with legal requirements. When working with third-party service providers, we ensure your data is protected in accordance with this Privacy Policy.


7. Your Rights Over Your Data

You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Correct or update any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information.

To exercise these rights, please contact us at jasmine@sjspiffycleaning.com.


8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When changes are made, the updated version will be posted on this page with the date of the latest revision.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at jasmine@sjspiffycleaning.com.